Encrypted custody intake.
The fastest path to a sealed dossier. Acknowledgment within 24 business hours. No cryptocurrency payment requested up front — ever.
Four steps from intake to sealed dossier.
- Submit this intake form. Encrypted in transit, stored under chain of custody. Initial details only — we will request specifics during triage.
- Acknowledgment within 24h. Our analyst confirms receipt and assigns a Case ID.
- 30-minute scoping call. We review the facts, scope the engagement, and confirm fees in writing. No charge for this call.
- Sealed dossier delivered. Signed, time-stamped, filing-ready within 5–14 business days depending on case complexity.
All intake routes to info@cryptoslock.com. Follow-ups travel via support@cryptoslock.com. Communication outside these mailboxes is not us.
Open a case
Submit the form below. An analyst will respond within one business day.
What to have ready.
You can submit the intake form without all of this — but having these on hand will accelerate triage. Anything missing, our analyst will request directly.
Transaction details
On-chain transaction hashes, wallet addresses you sent from and to, exchange order IDs, and dates/times of relevant transfers.
Counterparty information
The broker, platform, or counterparty domain. Names of individuals you communicated with. Telegram handles, WhatsApp numbers, or email addresses used.
Documentation
Screenshots of communications, account dashboards, balance views. KYC documents you submitted to the counterparty. Account statements if accessible.
Timeline
A written sequence of events — when funds were sent, when withdrawal was requested, when issues began. Even rough dates help.
Loss amount
Approximate USD value at time of loss. Original cryptocurrency amounts where applicable. Any recovery fees already paid (if any) and to whom.
Goals
What outcome you want — full recovery, partial recovery, filing for tax loss, evidence for counsel, prevention of further loss. We scope to your objective.
Avoiding recovery-agent scams.
If a “recovery agent” cold-contacted you after your initial loss, treat it as a secondary scam. The pattern is well documented.
🚩 Red flags
- Unsolicited message on Telegram, Instagram, WhatsApp, Twitter DM
- Claims to have recovered funds for “many people”
- References details only the original scammer would know
- Requests upfront payment in cryptocurrency
- Promises a specific recovery amount or success rate
- Operates without a verifiable business address or registered entity
✓ How Cryptoslock works
- You contact us first through this form — we do not cold-contact victims
- Triage call is free; engagement is scoped in writing
- We accept fiat payment only; never cryptocurrency from breach victims
- Our address (667 Madison Avenue) and entity (Cryptoslock LLC) are verifiable
- We disclose realistic odds during triage, not after you have paid
- You can verify identity by emailing info@cryptoslock.com directly